Salesforce Architecture and Product Engineering
Crystal Lotus Solutions

Engineering Services

Six practice areas, one delivery standard. Every engagement has a named architect, a fixed team, weekly demos, a decisions log your team keeps and thirty days of support after go-live, all inside the price.

Practice Areas

  • CPQ to Revenue Cloud Migration

    Assessment, migration accelerator and cutover for moving Salesforce CPQ to Revenue Cloud (Agentforce Revenue Management). Built around the fact that the two do not map one to one.

    Salesforce CPQ, Revenue Cloud Advanced, Revenue Cloud Billing
  • Agentforce and Data 360

    Agents that can act, grounded in data that is unified. We build the actions, the grounding and the guardrails, and run agents on Revenue Cloud, Service and Sales.

    Agentforce, Data 360, invocable actions, prompt templates
  • Experience Cloud Portals

    Customer, partner, supplier and third-party portals where sharing, identity, residency and volume are the hard part. We have taken five due diligence portals live and run a data residency programme in China, so the hard parts arrive with answers.

    Experience Cloud, Service Cloud, Aura and LWR, SSO
  • AppExchange Product Engineering

    Second-generation managed packages, security review, licence management and subscriber-org upgrades. We ship our own packages, and we build yours or your OEM product the same way.

    2GP managed packages, security review, LMA and LMO, OEM
  • AWS Cloud Engineering

    Well-Architected reviews across all six pillars, cost optimisation in waves with performance guardrails, landing zones and the platform underneath your integrations and data services. Salesforce rarely lives alone; we run the other side.

    Well-Architected, cost optimisation, security, reliability
  • Platform Engineering and AI Infrastructure

    Internal developer platforms: self-service for the everyday work, paved CI/CD/CT pipelines, delivery metrics teams and leadership both read, and the Kubernetes platform underneath. Plus the AI layer: self-hosted model inference on GPUs you control, and the vector, graph and pipeline infrastructure that agents and search run on.

    Self-service, CI/CD/CT, delivery metrics, Kubernetes, GPU inference, Salesforce DevOps

Two Add-Ons That Make Any Engagement Stronger

Bring either into a project and the release process improves for as long as the org exists.

  • Test Automation

    Playwright-based UI and API test suites for Salesforce, run in parallel in your pipeline. Releases stop depending on a manual regression pass, and your team keeps the suite.

  • Release Management

    Branching, environments and deployment pipelines on Salesforce DevOps Center or the tooling you already pay for, with a written release process your admins run themselves.

Included in Every Engagement, at No Extra Cost

The things most firms charge for, or quietly leave out. You get them as standard, and your team keeps all of it.

  • A Named Architect for the Whole Engagement

    The person who designs your solution stays on it to the end and joins every review. No hand-off to a rotating bench.

  • A Decisions Log and Architecture Diagrams

    Every choice written down with the reason, so six months later nobody has to guess why the org looks the way it does.

  • Working Demos Every Week

    You see running software each week and steer while it is cheap to change. No status decks.

  • Everything in Version Control

    Metadata, pipelines, packaging and tests from the first sprint. Your org can be rebuilt, audited and handed to anyone.

  • Documentation, Runbooks and Knowledge Transfer

    Your admins can explain the design, not just operate it. We are not building a dependency on us.

  • Thirty Days of Post-Go-Live Support

    After go-live the team stays available for a month to fix, tune and answer questions, inside the original price.

Ready to Talk to an Architect?

A 30-minute call with the architect who would own your work. You leave with a written view of the next step and a rough sizing, whether or not you go ahead with us.

Book an Architecture Discovery Callor email contact@crystallotus.co